Privacy Policy

Last updated: 3 August 2026

Who we are

This Privacy Policy explains how Taleef Technologies L.L.C-FZ (“Taleef,” “we,” “us,” or “our”) collects, uses, and protects personal information when you visit taleeftech.com, contact us, or communicate with us through channels including WhatsApp.

Taleef Technologies L.L.C-FZ is headquartered at Meydan Grand Stand, 6th Floor, Meydan Hotel, Nad Al Sheba, Meydan Road, Dubai, United Arab Emirates. You can reach us at info@taleeftech.com or +971 50 309 3218.

Information we collect

We collect information you provide directly to us, including:

• Contact and enquiry information: name, email address, phone number, company name, and any details you share through our contact form, quotation requests, demo bookings, consultation requests, or job applications.
• Communication content: messages you send us through our website chat, email, or WhatsApp, including any files or details you choose to share.
• Technical information: standard website usage data such as pages visited, device and browser type, and approximate location, collected through analytics tools.

We do not collect more information than we need to respond to you, provide the service or product you’ve asked about, or improve our website.

WhatsApp Business API: what this specifically covers

We use WhatsApp’s Business API (via Meta’s WhatsApp platform) as one of the channels through which you can contact us or receive communications from us, as part of our TaleefChat platform.

When you message us on WhatsApp, or opt in to receive messages from us on WhatsApp, we and our service providers process:

• Your WhatsApp phone number.
• The content of the messages you send us and that we send you.
• Message metadata (timestamps, delivery/read status) provided by the WhatsApp Business API.

This information is used only to respond to your enquiry, provide support, or send you communications you’ve opted in to receive (such as updates on a request you’ve made). We do not use your WhatsApp data for any purpose beyond the conversation you’re having with us, and we do not sell or share your WhatsApp data with third parties for their own marketing purposes.

Your use of WhatsApp to communicate with us is also subject to WhatsApp’s own terms and privacy policy, which govern how Meta itself handles data on its platform; our policy here only covers what Taleef does with your information once it reaches us.

How we use your information

We use the information we collect to:

• Respond to enquiries, quotation requests, demo bookings, and consultation requests.
• Provide, operate, and support the products and services you engage us for, including Taleef CRM, TaleefChat, TaleefAIBot, and Taleef ChangeLink.
• Send you information you’ve requested or opted in to receive.
• Improve our website and how we communicate with visitors and clients.
• Review job applications, if you apply for an open role.

Who we share information with

We share personal information only with:

• Service providers who help us operate our business: for example, hosting, email delivery, and analytics providers, and Meta/WhatsApp as the platform through which WhatsApp messages are delivered.
• Legal or regulatory authorities, where required by law.

We do not sell your personal information to third parties.

Data retention

We retain personal information for as long as needed to respond to your enquiry, provide the service you’ve engaged us for, or as required by law.

Your rights

Depending on where you’re located, you may have rights to access, correct, or request deletion of your personal information, or to object to certain uses of it. To exercise any of these rights, contact us at info@taleeftech.com and we’ll respond within a reasonable timeframe.

Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@taleeftech.com.